Customer feedback is the best testimonial to any company’s success. Over the course of a year we deal with customers from varied backgrounds, listed below are a few of the most recent comments from people and companies that have used our equipment.
Fantastic service from the whole team, outstanding training and great customer service for all our hire needs. Many thanks.
Dan Gardner, DPG Electrical Ltd
Always a professional, reliable service and a pleasure to deal with.
Kathryn Clark, Perspex Distribution Ltd
Excellent company, Daniel / Tyler are always very helpful in arranging plant. They have not once let us down and always deliver on time. They ensure we are able to deliver our service to our clients and also deliver value for money. Always on time, professional and courteous. Highly recommend.
Stacey Howell, Crystal Electronics Ltd
Excellent help and advice from all areas. I can callup and describe the machine we need and the guys come back quickly with full details and what the best version is to suit our needs. The deliveries are fast and efficient plus they always let us know if there are any issues eg traffic. Excellent service
Sandra Ellingham, JMC Drywall Ltd
Thank you for this - you’ve turned me into a Mark 1 fan already, so you’ll be hearing from me again. To phone and hire the day before I need a machine, get it delivered and collected right when needed, get a really ‘to the point’ induction, and to have such a smart machine with everything working was a joy - compared with a number of companies that need three loads of forms completing, and dump and run a machine that has dodgy switches etc.
Philip Newman MRICS, Chartered Building Surveyor
I know we've only been dealing with yourselves for a short time but with the service we have received from yourselves and how you've dealt with this issue is very impressive - thank you.
Adrian Harper, Dismantling & Engineering Services Ltd
I hired a garden roller from you on 20th April. Just wanted to let you know that the service I received was first class! From the man who originally processed my order on the phone, through to the very friendly and professional young man who gave me the roller, to the staff who received it back. All a credit to Mark1hire! Not the largest hire, but I would definitely use you again and recommend you to others.
I just wanted to say what a pleasure it is to deal with Mark 1 Hire are and how helpful all the staff always are. It makes a change to receive good service these days. Something the staff at Mark 1 all seem to do well. We will continue to use you more in the future.
John Scarff, Cannon Piling
I have always used the T170 machines from mark one but on a recent job these were not available due to their popularity. I asked about other machines available and was given the option of the SD170T. It was more expensive to hire but after using it I will probably never use the T170's again. It's far easier to move around and way quicker. The booms also operate more smoothly and again quicker. The machine actually saved me a day's work due to its greater speed and ease of use. It also wasn't thirsty on diesel and held battery charge brilliantly. I would definitely recommend the SD170T and although it's more to hire per day it's not that much more. Worth every extra penny. I hope Mark one keep these machines they're brilliant. And as ever Dan at Mark one Rawreth branch was polite and helpful and really got me out of a difficult situation with a great machine.
Wayne Bird, Chelmsford Pest Control